Privacy Policy

Introduction

Top Edge Car Washes ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

We collect information that you provide directly to us, including:

• Contact Information: Email addresses and phone numbers when you sign up for our services or contact us
• Communication Preferences: Your preferences for receiving communications from us
• Usage Data: Information about how you interact with our website through Google Analytics

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Communicate with you via SMS and email about our services, promotions, and updates
• Respond to your inquiries and provide customer support
• Analyze website usage and improve user experience
• Send you marketing communications (with your consent)

Customer Relationship Management

We use ResultReach as our Customer Relationship Management (CRM) platform to manage customer data and communications. Your email addresses and phone numbers are stored securely in this system to facilitate our communications with you.

Analytics and Tracking

We use Google Analytics to track and analyze website activity. This helps us understand how visitors use our website and improve user experience. Google Analytics collects information such as your IP address, browser type, pages visited, and time spent on pages.

Communications

By providing your email address and/or phone number, you consent to receive communications from us via email and SMS. These communications may include service updates, promotional offers, and other information related to Top Edge Car Washes. You can opt-out of marketing communications at any time by following the unsubscribe instructions in our emails or replying STOP to our SMS messages.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt-out of marketing communications
• Object to processing of your personal information

Children's Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

• Email: info@topedgecarwashes.com
• Phone: (813) 295-7000